#1 OutSystems Global Partner in Customer Satisfaction according to OutSystems CSAT program.
Headquartered in Singapore, Certis is a global integrated security organization that develops and delivers outsourced multi-disciplinary and integrated security services. With a dispersed workforce of over twenty thousand people across Singapore, Australia, Hong Kong, Macau, China and the Middle East, Certis is focused on digitally transforming itself to better serve its employees while delivering great value to its customers.
Allegro is a strategic, omni-channel application (mobile and web) that simplifies the management of employee leave, expenses, welfare benefits and access to other important corporate information. Paramount for this application's success was a great user experience and support for a large number of end users. The Allegro solution was designed to scale and serve Certis’s global workforce of 20,000 plus employees that speak different languages and many times do not have great internet connectivity.
Allegro increases the efficiency of both managers and the workforce in general. For example, it eliminates over 90% of manual approvals for leave and expenses. Now, managers can focus their time on more productive activities. In addition, employees enjoy using the new app as their requests for leave and expenses are swiftly processed.